Privacy & Security
While we encourage you to register with us when you place orders or otherwise visit our web site, registration is not required of any person visiting our site. The registration process simply helps us to provide you with a personalized and unique shopping experience, and with much easier checkout options, and stored order history. On the “My Account” page, you will be able to save certain contact information, such as your name, billing and shipping info, reset your password, and an e-mail address. We use some or all of that information to send you e-mail updates about any orders received or shipped, upcoming sales and promotions and product information. We hope to learn more about our customers’ needs and wants to improve their shopping experience. In addition, we use that information, when necessary, to contact you concerning the status of an order or to answer any of your questions.
You have the right to “opt out” from receiving future e-mail updates by simply following the unsubscribe links at the bottom of an email or by contacting us. We respect your right to privacy and will delete the requested email address from our site.
We provide an order page for you to use to request information or purchase products. When you place an order, we will collect certain personal information, such as your shipping and e-mail addresses, and certain financial information, such as your account number or credit card number, and we will place that information on a secured server. Your address and personal information is used to send orders and information about us to you and to contact you when necessary. We have also implemented security features availble on your account page and at checkout with top rated encryption, making your information 100% hacker-safe. Your financial information is used for billing purposes. Since you also have the option of purchasing products over the telephone, you can always select to pay us by check. If you register with our web site in the “My Account” section, however, we can store certain information on file on our secure servers for your use on future orders. Thus, in the future, when you log on, you will be able to review the particular information and save time. All credit card information is hidden to prevent unauthorized use.
Use of Information
Pool Quality will not collect any information which is purely personal, such as your name, address, e-mail address, and telephone number, unless you specifically provide it to us when you register or visit our web site. We will not sell or share any personal information about you to any third party. At times, we may share aggregate, or summary information, such as statistics about our customers, sales traffic patterns and related site information to reputable third-party vendors. All such information, however, will not include any personally identifiable information about you. We may also share your name and address to shipping companies only to fulfill the shipping and handling process.
From time to time, you may want to change or modify the information that was previously provided by you. In order to perform that function, access the “My Account” page and update your information using the options provided on that page.
Option to Opt Out
You can opt out of receiving email communications from us at any time. In order to remove your information from our database, simply follow the opt out / unsubscribe procedures contained at the bottom of our email sent to you or send an email to our Webmaster from the “Contact Us” section of this site with ‘Unsubscribe’ in the subject line and the email address you wish removed listed below .
Security of Information
Pool Quality has implemented variouis security measures into place to protect against the loss, misuse or alteration of your personal information. For example, we encrypt your personal information, including your credit card number, whenever that information is transmitted over the Internet using the highest level of security by GoDaddy, to safeguard your Internet transactions. Godaddy's SSL Certificate is a trusted certificate solution used by enterprises, web sites and consumers to conduct secure communications and transactions over the Internet and private networks. Browsers that allow for SSL Technology Ordering from our web site require the use of an SSL-compliant browsers in order to access these pages.
Contacting the Website
If you have any questions or comments regarding this privacy statement, regarding our business practices, or regarding your dealings with this web site write to us at:
Miami, FL 33175
Our web site contains links to other sites. We are not responsible for the privacy policies or content of such web sites.