Privacy & Security

Privacy Policy

Pool Quality understands our customer's concerns how their personal and financial information is used. Pool Quality is committed to handle every customer's information with confidentiality. To address that concern, we have adopted a comprehensive privacy policy, which is set forth in detail below. The information you provide to us will never be sold, rented, or otherwise shared with any other entity.

Registration

While we encourage you to register with us when you place orders or otherwise visit our web site, registration is not required of any person visiting our site. The registration process simply helps us to provide you with a personalized and unique shopping experience, and with much easier checkout options, and stored order history. On the “My Account” page, you will be able to save certain contact information, such as your name, billing and shipping info, reset your password, and an e-mail address. We use some or all of that information to send you e-mail updates about any orders received or shipped, upcoming sales and promotions and product information. We hope to learn more about our customers’ needs and wants to improve their shopping experience. In addition, we use that information, when necessary, to contact you concerning the status of an order or to answer any of your questions.

You have the right to “opt out” from receiving future e-mail updates by simply following the unsubscribe links at the bottom of an email or by contacting us. We respect your right to privacy and will delete the requested email address from our site.

Order Information

We provide an order page for you to use to request information or purchase products. When you place an order, we will collect certain personal information, such as your shipping and e-mail addresses, and certain financial information, such as your account number or credit card number, and we will place that information on a secured server. Your address and personal information is used to send orders and information about us to you and to contact you when necessary. We have also implemented security features availble on your account page and at checkout with top rated encryption, making your information 100% hacker-safe. Your financial information is used for billing purposes. Since you also have the option of purchasing products over the telephone, you can always select to pay us by check. If you register with our web site in the “My Account” section, however, we can store certain information on file on our secure servers for your use on future orders. Thus, in the future, when you log on, you will be able to review the particular information and save time. All credit card information is hidden to prevent unauthorized use.

Use of Information

Pool Quality will not collect any information which is purely personal, such as your name, address, e-mail address, and telephone number, unless you specifically provide it to us when you register or visit our web site. We will not sell or share any personal information about you to any third party. At times, we may share aggregate, or summary information, such as statistics about our customers, sales traffic patterns and related site information to reputable third-party vendors. All such information, however, will not include any personally identifiable information about you. We may also share your name and address to shipping companies only to fulfill the shipping and handling process.

Updating Information

From time to time, you may want to change or modify the information that was previously provided by you. In order to perform that function, access the “My Account” page and update your information using the options provided on that page.

Option to Opt Out

You can opt out of receiving email communications from us at any time. In order to remove your information from our database, simply follow the opt out / unsubscribe procedures contained at the bottom of our email sent to you or send an email to our Webmaster from the “Contact Us” section of this site with ‘Unsubscribe’ in the subject line and the email address you wish removed listed below .

Security of Information

Pool Quality has implemented variouis security measures into place to protect against the loss, misuse or alteration of your personal information. For example, we encrypt your personal information, including your credit card number, whenever that information is transmitted over the Internet using the highest level of security by GoDaddy, to safeguard your Internet transactions. Godaddy's SSL Certificate is a trusted certificate solution used by enterprises, web sites and consumers to conduct secure communications and transactions over the Internet and private networks. Browsers that allow for SSL Technology Ordering from our web site require the use of an SSL-compliant browsers in order to access these pages.

Cookies

When you access our database, Pool Quality may place a feature called a “cookie,” or small information file, on the hard drive of our computer. A cookie may contain certain information, such as a unique user session ID number, which is used to track the page(s) you visited. We do not store any personally identifiable information in your cookie. This unique number allows us to keep track of your order as you shop on our site. Cookies also allow us to recognize registered users when they visit, and they allow us to provide those customers with their account information. If you register with us or if you order from our site, we may use cookies to monitor and maintain information about how you use our site and what you buy. If you do not register or buy from the site, we may monitor and maintain information about your use of our web site in a manner that does not identify you. Cookies do not allow us to collect any additional information other than the information that was provided by you at the time of registration and during any additional information entered thereafter. Most web browsers automatically accept cookies, but you can usually change the configuration of your browser to prevent this from occurring. Even without a cookie, you can still take advantage of most of the features of our site, including making a purchase, but we will not be able to recognize you as a registered user. As a result, you will be unable to access (or change or delete) your account information.

Contacting the Website

If you have any questions or comments regarding this privacy statement, regarding our business practices, or regarding your dealings with this web site write to us at:

External Links

Our web site contains links to other sites. We are not responsible for the privacy policies or content of such web sites.